Marketer by training,
operator by habit.
CIM Associate Member · MSc International Marketing Management, University of Leeds · Birmingham, UK.
Hi, I'm Vaibhav.
Originally from Madhya Pradesh, India, now based in Birmingham, UK. I work as a Digital Marketing & E-commerce Specialist, I hold an MSc in International Marketing Management from the University of Leeds, and I am an Associate Member of the Chartered Institute of Marketing.
At Direct Channel Support Systems Ltd I own an £80k to 100k paid media budget across Google, Microsoft and Meta, lead SEO across 2,000+ product SKUs, run Amazon Seller Central, lead the onboarding of new internal brands onto the e-commerce platform, manage email through Brevo and built the AI chatbot sitting on our WooCommerce store. In 2025 that work contributed to a 23.9% year-on-year revenue increase.
I like the parts of this job that other people find boring: feed hygiene, negative keywords, internal linking, naming conventions. That is usually where the compounding lives.
- Based in
- Birmingham, UK
- Current role
- Digital Marketing & E-commerce Specialist
- CIM status
- Associate Member (ACIM)
- Education
- MSc International Marketing Management, University of Leeds
- Undergraduate
- BBA, Prestige Institute of Management and Research, Indore
- Company
- Direct Channel Support Systems
The stack I actually
work in.
Not a list of everything I have opened once. These are the tools I use in a normal week.
SEO & analytics
AI & automation
Email & CRM
E-commerce
Creative & content
Five roles, one
direction of travel.
Digital Marketing & E-commerce Specialist
Own an £80k to 100k annual paid media budget across Google Ads, Microsoft Advertising and Meta in a B2B industrial e-commerce environment, with ROAS, conversion rate and cost per acquisition as the core KPIs, delivering 21x ROAS on Google Ads and 27x on Bing Ads. Lead Meta activity across Advantage+ Catalogue, dynamic remarketing and prospecting. Lead SEO across 2,000+ SKUs, covering on-page content, metadata, structured data and internal linking.
Manage Amazon Seller Central listings (titles, keywords, A+ content and product detail pages) to lift visibility and conversion. Lead the onboarding of new internal brands onto the e-commerce platform, owning brand setup, catalogue structure and digital presence from launch. Plan and run all social channels using AI tools to automate content, scheduling and reporting, manage email through Brevo to segmented lists, and implemented the AI chatbot on our WooCommerce store, together contributing to a 23.9% year-on-year revenue increase in 2025.
Freelance Digital Marketing Consultant
Built an SEO-optimised WooCommerce platform from scratch showcasing 300+ products with structured metadata and streamlined navigation. Grew organic traffic 20% through keyword strategy and on-page work, integrated secure payment and real-time inventory tracking to cut checkout friction, and lifted customer engagement 15% through segmented Klaviyo campaigns.
Amazon Associate
Warehouse and fulfilment operations for Amazon UK. Unglamorous, and genuinely useful: it is where I learned what actually happens between "add to basket" and a parcel on a doorstep, which changed how I write product pages.
Digital Marketing Executive
Executed an integrated SEO strategy delivering 35% organic traffic growth and a 15% increase in inbound leads within six months. Ran PPC on Google Ads and Facebook Ads, improving campaign ROI by 25% through continuous bid optimisation and audience refinement. Designed visuals and infographics in Canva for an 18% CTR uplift, grew Mailchimp engagement by 20%, and produced promotional video for social in Final Cut Pro.
Social Media Intern
Generated qualified leads daily across LinkedIn, Instagram and Facebook through targeted organic outreach. Built multi-platform content strategies that increased brand engagement by 18%, and managed social calendars and community interaction to build audience loyalty.
Academic roots.
Associate Member, ACIM
Professional membership of the UK's chartered body for marketing, recognising demonstrated expertise in digital marketing, brand strategy and commercial impact.
MSc International Marketing Management
Key modules: marketing communications, marketing strategy, marketing analytics, and digital & interactive marketing. Dissertation on the impact of influencer marketing across culturally diverse settings and strategies for authentic branding.
BBA, Bachelor of Business Administration
Business finance, marketing management, business accounting and human resource management. Social Media Coordinator for campus events.